Last updated: August 2025
Tracey Clark Coaching (“we”, “our”, or “us”) respects your privacy and is committed to protecting your personal information. This policy explains how we collect, use, and safeguard your information when you visit [www.traceyclarkcoaching.com] or interact with our services.
1. Information We Collect
- Personal information you provide (e.g. name, email address, phone number) when you book a call, complete a form, or contact us.
- Usage information (e.g. IP address, browser type, pages visited, time spent on site) collected automatically via cookies or similar technologies.
2. How We Use Your Information
We use your information to:
- Respond to enquiries and provide coaching services.
- Send updates, resources, or marketing communications (only if you have opted in).
- Improve our website and user experience.
- Comply with legal or regulatory requirements
3. Sharing of Information
We do not sell or rent your personal information. We may share information with trusted third-party service providers (e.g. scheduling tools, email marketing platforms, website hosting) to deliver our services. All such providers are required to safeguard your information.
4. Cookies and Tracking
Our website uses cookies and similar technologies to improve your browsing experience and analyse site traffic.
What are cookies?
Cookies are small text files stored on your device when you visit a website. They help the site remember your preferences, improve performance, and provide insights into how the site is used.
Types of cookies we use:
- Essential cookies – required for the site to function properly.
- Performance cookies – help us understand how visitors use the site so we can improve it.
- Functionality cookies – remember your choices and settings (like language or form inputs).
- Marketing cookies – only used if you opt in, to deliver relevant updates and measure campaign effectiveness.
Managing cookies
When you first visit our site, you can accept or decline cookies. You can also adjust your browser settings at any time to block or delete cookies. Please note: blocking some cookies may affect how the site functions.
5. Data Security
We take appropriate technical and organisational measures to protect your personal information against unauthorised access, loss, or misuse.
6. Your Rights
Depending on your location, you may have rights to:
- Access, correct, or delete your personal information.
- Withdraw consent for marketing at any time.
- Request that we restrict or stop processing your data.
To exercise your rights, contact us at tracey@traceyclarkcoaching.com.
7. Retention of Data
We keep personal information only as long as necessary for the purposes outlined in this policy, or as required by law.
8. Links to Other Websites
Our website may contain links to other sites. We are not responsible for the privacy practices or content of those websites.
9. Changes to This Policy
We may update this Privacy & Cookie Policy from time to time. Any changes will be posted on this page with the updated date.
10. Contact Us
If you have questions or concerns about this policy, please contact us at:
Tracey Clark Coaching
Email: tracey@traceyclarkcoaching.com